Box Office Hours
Monday - Saturday: 10:00 am – 8:00 pm
Sunday: 12:00 pm – 6:00 pm
Visa, Mastercard and American Express are accepted.
Tickets can be purchased at the theatre or by calling 877-250-2929. Tickets can also be purchased at www.Ticketmaster.com.
Arrangements for groups can be made through Broadway Direct Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact. Visit groups.BroadwayDirect.com or call 800-714-8452 for more information.
The Lunt-Fontanne Theatre does not provide ticket refunds or exchanges.
Star Performer Absenteeism:
Refunds are not granted in the event of cast replacements.
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.
Policy for Children:
All persons entering the theatre, regardless of age, must have a ticket.
Late Seating Policy:
The seating procedure for latecomers varies by seat section. Generally speaking, late patrons will be held at the back of the theatre from where they can watch the show through the first song. They are then escorted directly to their seats by an usher.
Policy on Smoking:
Smoking is prohibited in the Lunt-Fontanne Theatre.
There is one bar located on the mezzanine level and one bar in the lower lounge where various mixed drinks, sodas, and candy can be purchased. However, water and the souvenir drink cup are the only bevarages permitted in the theatre.
The mezzanine bar begins serving patrons one hour before the performance begins.
Male and female restrooms are located on the lower and mezzanine levels of the theatre.
Cloakroom service is available to patrons during the winter months. No bags or luggage will be checked.
Open during showtime hours.
Accessible seating is available for this performance as indicated on the seating map.
Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.
For guests with limited mobility, there are seats available with folding armrests (“Aisle transfer seats”) in these locations: Orchestra (no stairs): D101, D114, F1, F2, G101, G114, R1, R2, R101, R114, T1, Z101. Mezzanine (stairs required): E 19, E20, E 114.
For low vision/deaf & hard of hearing guests, accessible seats are available in the Orchestra B1-3, B 2-4.
We are committed to the needs of our patrons with disabilities at the Lunt-Fontanne Theatre. For more details on our policies or assistance purchasing accessible seating, please contact us directly at 212-575-9200.
To learn more about Nederlander’s commitment to accessible seating in this venue, click here.
Wheelchair Accessible Restroom:
The Lunt-Fontanne Theatre is equipped with a accessible restroom on the theatre’s first floor. They can be designated for guests with disabilities.
There are designated wheelchair and companion seats in the rear of the orchestra section. If the patron can transfer from their wheelchair to a seat, we have orchestra locations as close as the first ten rows where arm rest lifts for easy transfer. No steps involved. (See seating chart.)
Services for Patrons with Disabilities:
Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to designated wheelchair accessible areas. There are no elevators or escalators at the Lunt-Fontanne.
Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.
Assisted Listening Devices:
Headsets for sound augmentation are available at the theatre, free of charge. A photo identification is required as a deposit. For patrons with a tele coil, this theatre is equipped with an induction loop. Please set your device to the "t" setting.
At this time Multi-lingual Commentary is not available.
For the protection of our patrons and theatre, managers are on duty during all performances.
All bags will be inspected upon arrival. Luggage, shopping bags and other large packages that will not fit comfortably with you at your seat will not be checked or allowed inside the theatre. For your convenience, please make other arrangements for these items before arriving.
Do not leave your personal bags (purses, backpacks) unattended while in the theatre.
House Manager - Tracey Malinowski
Treasurer - Joe Olcese
Head Usher - Lauren Banyai
Nederlander Alliances, LLC
1501 Broadway, 14th Floor
New York, NY 10036
Phone - (212) 840-5577
Please call (212) 575-9200.