To Purchase:

Box Office Hours
Monday: 10:00 am - 8:00 pm
Tuesday - Saturday: 10:00 am - 8:30 pm
Sunday: 11:00 am - 7:30 pm

Visa, Mastercard and American Express are accepted.

Single Tickets
Tickets can be purchased at the theatre or by calling 212-307-4100 or 800-755-4000 (outside the Tri-State area). Tickets can also be purchased at www.ticketmaster.com.

Group Tickets
Arrangements for groups of twenty or more can be made by calling, faxing or emailing Nederlander Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact.

Phone: 212-840-3890 or 800-714-8452
Fax: 212-840-3909
Email: nygroups@nederlander.com

Lottery Policy:
There is no lottery at this theatre.

Student Rush:
Student Rush tickets are not currently available.

Standing Room:
Standing Room tickets are available for $25.00 at sold-out performance only.

Refund/Exchange Policy:
The Lunt-Fontanne Theatre does not provide ticket refunds or exchanges.

Star Performer' Absenteeism:
Refunds are not granted in the event of cast replacements.

Dress Code:
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.

Policy for Children:
Disney on Broadway performances are recommended for a general audience. As an advisory to adults who might bring young people, Disney recommends its productions for ages 6 and up. All persons entering the theatre, regardless of age, must have a ticket. Disney’s show run approximately two and half hours, including intermission. A limited number of booster seats are available on a first come first served basis.

Late Seating Policy:
The seating procedure for latecomers varies by seat section. Generally speaking, late patrons will be held at the back of the theatre from where they can watch the show through the first song. They are then escorted directly to their seats by an usher.

Policy on Smoking:
Smoking is prohibited in the Lunt-Fontanne Theatre.

Bar:
There is one bar located on the theatre’s orchestra level, one bar located on the mezzanine level and one bar in the lower lounge where various mixed drinks, sodas, and candy can be purchased. However, water and the souvenir drink cup are the only bevarages permitted in the theatre.

The mezzanine bar begins serving patrons one hour before the performance begins.

Restrooms:
Male and female restrooms are located on the lower and mezzanine levels of the theatre.

Cloakroom:
Cloakroom service is available to patrons during the winter months.

Concessions:
The producers of Disney’s Beauty and the Beast provide several stations throughout the theatre where a wide variety of souvenirs can be purchased.

Policy for Physically Challenged:
$40 tickets are available for patrons in wheelchairs. As a courtesy, patrons in wheelchairs are permitted to purchase one additional $40 ticket for his or her companion. Wheelchair tickets are sold on a first-come, first-serve basis at the theatre box office or by calling 212.575.9200. Please be sure to inform the Box Office representative of your seating needs when purchasing tickets.

Restroom Accessibility:
The Lunt-Fontanne Theatre is equipped with a handicapped restroom on the theatre’s first floor. They can be designated for guests with disabilities.

Seat Accessibility:
There are designated wheelchair spaces in the rear of the orchestra section.  If the patron can transfer from their wheelchair to a seat, we have orchestra locations as close as the first ten rows where arm rest lifts for easy transfer.  No steps involved.  (See seating chart.)

Services for Physically Challenged:
Theatre representatives are available to meet physically challenged theatergoers in the lobby of the building to escort them to designated handicapped areas.  There are no elevators or escalators at the Lunt-Fontanne.

Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Sound Enhancement:
Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit.

Multi-lingual Commentary:
ShowTrans Systems, which provides automated multi-lingual commentary of the script is available in Japanese, Spanish, Portuguese and German. Headsets can be rented for $10.00 each on the mezzanine level.

Patron Security:
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Checks:
For the protection of our patrons, purses, briefcases, and large bags may be inspected upon arrival. For your convenience, we recommend refraining from bringing large bags to the theatre.

House Manager - Tracey Malinowski
Treasurer - Joe Olcese
Head Usher - Susan Martin-Evans

Contact Information:
Nederlander Alliances, LLC
1450 Broadway, 6th Floor
New York, NY 10018
Phone - (212) 840-5577


Please call (212) 575-9200.